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Puede ver el estado de su pedido en nuestra página web. A demás cualquier modificación del estado de su pedido le llegará a su e-mail.
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Si tu pedido es un regalo indícalo en comentarios y nosotros nos encargamos de lo demás. Además si lo deseas podrás dejar un mensaje para que lo entreguemos junto al regalo.
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La agencia de transportes se pondrá en contacto, mediante el teléfono indicado al hacer la compra, para confirmar el momento de la entrega. En caso de que se produzcan hasta tres intentos fallidos de entrega del paquete, el transportista le indicará dónde recoger el pedido en su oficina más próxima.
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\n
En el improbable caso de que el producto no ofreciese el nivel de calidad garantizado, deberás proceder a enviarnos un email a info@productosibericosalvarado.com explicando el motivo de la devolución y te indicaremos los pasos a seguir.
Nuestro objetivo principal es la máxima satisfacción del cliente, por tanto, ofreceremos una posible solución en el menor tiempo posible.
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\nSi quieres realizar un envío a un país fuera de la lista ponte en contacto con nosotros
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","alignment":"","text_fontsize":"","text_lineheight":"","dropcap":0,"class":"","global_background_type":"none","global_background_gradient":{"color":"#00c6fb","color2":"#005bea","deg":"45","type":"linear"},"global_use_overlay":0,"global_background_repeat":"no-repeat","global_background_size":"cover","global_background_attachment":"inherit","global_user_border":0,"global_border_width":"","global_border_radius":0,"global_margin":{"md":"0 0 30px 0","sm":"0 0 20px 0","xs":"0 0 10px 0"},"global_padding":"","global_boxshadow":"0 0 0 0 #ffffff","global_use_animation":0,"global_animationduration":"300","global_animationdelay":"0","global_custom_css":"","use_global_width":"0","hidden_md":"0","hidden_sm":"0","hidden_xs":"0","acl":""}}]},{"title":"¿Tengo que pagar gastos de envío?","content":[{"id":1539592766900,"name":"text_block","settings":{"admin_label":"","title":"","heading_selector":"h3","title_fontsize":"","title_lineheight":"","title_letterspace":"0","text":"Los gastos de envío son gratuitos en pedidos superiores a 250€ a cualquier dirección de España Peninsular. Para compras inferiores a este importe, los gastos de envío se calcularán dependiendo del CP y la cantidad.
\nLos envíos a Canarias, Ceuta y Melilla están sujetos a trámites aduaneros locales, cuyos cargos deberá asumir el cliente.
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\nEstamos a su disposición.
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\nLos envíos a Canarias, Ceuta y Melilla están sujetos a trámites aduaneros locales, cuyos cargos deberá asumir el cliente.
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","alignment":"","text_fontsize":"","text_lineheight":"","dropcap":0,"class":"","global_background_type":"none","global_background_gradient":{"color":"#00c6fb","color2":"#005bea","deg":"45","type":"linear"},"global_use_overlay":0,"global_background_repeat":"no-repeat","global_background_size":"cover","global_background_attachment":"inherit","global_user_border":0,"global_border_width":"","global_border_radius":0,"global_margin":{"md":"0 0 30px 0","sm":"0 0 20px 0","xs":"0 0 10px 0"},"global_padding":"","global_boxshadow":"0 0 0 0 #ffffff","global_use_animation":0,"global_animationduration":"300","global_animationdelay":"0","global_custom_css":"","use_global_width":"0","hidden_md":"0","hidden_sm":"0","hidden_xs":"0","acl":""}}]},{"title":"¿Puedo Realizar mi pedido por teléfono?","content":[{"id":1539592766902,"name":"text_block","settings":{"admin_label":"","title":"","heading_selector":"h3","title_fontsize":"","title_lineheight":"","title_letterspace":"0","text":"Sí, si lo prefiere puede ponerse en contacto con nosotros a través del 927388601 o del 687228899 para realizar su pedido directamente por teléfono o consultar cualquier duda.
\nEstamos a su disposición.
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","alignment":"","text_fontsize":"","text_lineheight":"","dropcap":0,"class":"","global_background_type":"none","global_background_gradient":{"color":"#00c6fb","color2":"#005bea","deg":"45","type":"linear"},"global_use_overlay":0,"global_background_repeat":"no-repeat","global_background_size":"cover","global_background_attachment":"inherit","global_user_border":0,"global_border_width":"","global_border_radius":0,"global_margin":{"md":"0 0 30px 0","sm":"0 0 20px 0","xs":"0 0 10px 0"},"global_padding":"","global_boxshadow":"0 0 0 0 #ffffff","global_use_animation":0,"global_animationduration":"300","global_animationdelay":"0","global_custom_css":"","use_global_width":"0","hidden_md":"0","hidden_sm":"0","hidden_xs":"0","acl":""}}]},{"title":"¿Puedo ver el estado de mi pedido?","content":[{"id":1539592766904,"name":"text_block","settings":{"admin_label":"","title":"","heading_selector":"h3","title_fontsize":"","title_lineheight":"","title_letterspace":"0","text":"Puede ver el estado de su pedido en nuestra página web. A demás cualquier modificación del estado de su pedido le llegará a su e-mail.
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Si tu pedido es un regalo indícalo en comentarios y nosotros nos encargamos de lo demás. Además si lo deseas podrás dejar un mensaje para que lo entreguemos junto al regalo.
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La agencia de transportes se pondrá en contacto, mediante el teléfono indicado al hacer la compra, para confirmar el momento de la entrega. En caso de que se produzcan hasta tres intentos fallidos de entrega del paquete, el transportista le indicará dónde recoger el pedido en su oficina más próxima.
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\n
En el improbable caso de que el producto no ofreciese el nivel de calidad garantizado, deberás proceder a enviarnos un email a info@productosibericosalvarado.com explicando el motivo de la devolución y te indicaremos los pasos a seguir.
Nuestro objetivo principal es la máxima satisfacción del cliente, por tanto, ofreceremos una posible solución en el menor tiempo posible.
","alignment":"","text_fontsize":"","text_lineheight":"","dropcap":0,"class":"","global_background_type":"none","global_background_gradient":{"color":"#00c6fb","color2":"#005bea","deg":"45","type":"linear"},"global_use_overlay":0,"global_background_repeat":"no-repeat","global_background_size":"cover","global_background_attachment":"inherit","global_user_border":0,"global_border_width":"","global_border_radius":0,"global_margin":{"md":"0 0 30px 0","sm":"0 0 20px 0","xs":"0 0 10px 0"},"global_padding":"","global_boxshadow":"0 0 0 0 #ffffff","global_use_animation":0,"global_animationduration":"300","global_animationdelay":"0","global_custom_css":"","use_global_width":"0","hidden_md":"0","hidden_sm":"0","hidden_xs":"0","acl":""}}]},{"title":"¿Cómo puedo realizar el pago?","content":[{"id":1539592766909,"name":"text_block","settings":{"admin_label":"","title":"","heading_selector":"h3","title_fontsize":"","title_lineheight":"","title_letterspace":"0","text":"Nuestros productos son enviados a cualquier punto de España Peninsular, Baleares, Canarias y Ceuta y Melilla y a países de la Unión Europea.
\nSi quieres realizar un envío a un país fuera de la lista ponte en contacto con nosotros
","dropcap":0}}]},{"title":"¿Cuándo recibiré mi pedido?","content":[{"id":1539592766899,"name":"text_block","settings":{"admin_label":"","title":"","heading_selector":"h3","title_fontsize":"","title_lineheight":"","title_letterspace":"0","text":"Una vez registramos tu pedido, será entregado en aproximadamente 48 horas en cualquier punto de la Península e islas Baleares. Si el envío se realiza fuera de España, el tiempo de entrega es de 72 horas aprox.
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\nLos envíos a Canarias, Ceuta y Melilla están sujetos a trámites aduaneros locales, cuyos cargos deberá asumir el cliente.
","alignment":"","text_fontsize":"","text_lineheight":"","dropcap":0,"class":"","global_background_type":"none","global_background_gradient":{"color":"#00c6fb","color2":"#005bea","deg":"45","type":"linear"},"global_use_overlay":0,"global_background_repeat":"no-repeat","global_background_size":"cover","global_background_attachment":"inherit","global_user_border":0,"global_border_width":"","global_border_radius":0,"global_margin":{"md":"0 0 30px 0","sm":"0 0 20px 0","xs":"0 0 10px 0"},"global_padding":"","global_boxshadow":"0 0 0 0 #ffffff","global_use_animation":0,"global_animationduration":"300","global_animationdelay":"0","global_custom_css":"","use_global_width":"0","hidden_md":"0","hidden_sm":"0","hidden_xs":"0","acl":""}}]},{"title":"¿Tengo que pagar a la empresa de transporte?","content":[{"id":1539592766901,"name":"text_block","settings":{"admin_label":"","title":"","heading_selector":"h3","title_fontsize":"","title_lineheight":"","title_letterspace":"0","text":"No. El transporte está incluido en el precio total del pedido.
","alignment":"","text_fontsize":"","text_lineheight":"","dropcap":0,"class":"","global_background_type":"none","global_background_gradient":{"color":"#00c6fb","color2":"#005bea","deg":"45","type":"linear"},"global_use_overlay":0,"global_background_repeat":"no-repeat","global_background_size":"cover","global_background_attachment":"inherit","global_user_border":0,"global_border_width":"","global_border_radius":0,"global_margin":{"md":"0 0 30px 0","sm":"0 0 20px 0","xs":"0 0 10px 0"},"global_padding":"","global_boxshadow":"0 0 0 0 #ffffff","global_use_animation":0,"global_animationduration":"300","global_animationdelay":"0","global_custom_css":"","use_global_width":"0","hidden_md":"0","hidden_sm":"0","hidden_xs":"0","acl":""}}]},{"title":"¿Puedo Realizar mi pedido por teléfono?","content":[{"id":1539592766902,"name":"text_block","settings":{"admin_label":"","title":"","heading_selector":"h3","title_fontsize":"","title_lineheight":"","title_letterspace":"0","text":"Sí, si lo prefiere puede ponerse en contacto con nosotros a través del 927388601 o del 687228899 para realizar su pedido directamente por teléfono o consultar cualquier duda.
\nEstamos a su disposición.
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Si tu pedido es un regalo indícalo en comentarios y nosotros nos encargamos de lo demás. Además si lo deseas podrás dejar un mensaje para que lo entreguemos junto al regalo.
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La agencia de transportes se pondrá en contacto, mediante el teléfono indicado al hacer la compra, para confirmar el momento de la entrega. En caso de que se produzcan hasta tres intentos fallidos de entrega del paquete, el transportista le indicará dónde recoger el pedido en su oficina más próxima.
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\n
En el improbable caso de que el producto no ofreciese el nivel de calidad garantizado, deberás proceder a enviarnos un email a info@productosibericosalvarado.com explicando el motivo de la devolución y te indicaremos los pasos a seguir.
Nuestro objetivo principal es la máxima satisfacción del cliente, por tanto, ofreceremos una posible solución en el menor tiempo posible.
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